The following counties are in the Innovation Health Medicare service area: Alexandria City, Arlington, Fairfax, Fairfax City, Falls Church City, Fredericksburg City, Loudoun, Manassas City, Manassas Park City, Prince William, Spotsylvania, Stafford
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1-800-572-7124 (TTY: 711)
Monday through Friday, 8 a.m. to 8 p.m.
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Do you have questions or concerns about your coverage? Contact us to see if we can help. Still have concerns? Request coverage, file an appeal or make a complaint. To send a complaint to Medicare, complete the Medicare Electronic Complaint form.
Disclaimers
Innovation Health is a HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.
Innovation Health Medicare’s pharmacy network offers limited access to pharmacies with preferred cost sharing in: rural Missouri. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use.
For up-to-date information about our network pharmacies, including pharmacies with preferred cost sharing, members please call the number on your ID card, non-members please call 1-866-471-9374 (TTY: 711) or consult the online pharmacy directory at http://www.innovationhealthmedicare.com/pharmacyhelp.