For medications you fill regularly
Your plan may have a mail order option for prescription drugs. Most prescription drugs are available through our mail order pharmacy. This may be a great option if you take medications regularly.
Prescription mail order is convenient and may help you save money.
- Your drugs will be delivered to your door. Or you may choose other locations.
- You can get up to a 90-day supply for most medications.*
*Federal or state limitations may apply.
Get started with mail order
Step 1: See if your medication is available through mail order
Some medications aren’t available through mail order. To see which drugs are available, check your plan formulary (drug list) or call us at the number on your member ID card.
Step 2: Choose how to sign up
- Visit your secure member website
Sign up online - Call us toll free at the number on your member ID card
- Complete the sign-up form
Mail Service Order Form
Mail Service Order Form (Spanish)
Then mail it to:
CVS Caremark Mail Service Pharmacy
PO BOX 94467
PALATINE, IL 60094-4467
Let us know how you want to pay for your order. That way you can avoid processing delays. You have options such as all major credit and debit cards, electronic check and more. Call us to learn about your options.
Quick tip: Ask your doctor to send an electronic prescription (e-prescribe) to mail order. Give your doctor this number to send your prescription to us: NPI 1033185186.
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What happens after an order is placed?
How long does it take for delivery?
What are some reasons why my order may be delayed?
Other mail order questions
You can get prescription drugs shipped to your home through mail order. Typically, prescriptions arrive within 7 to 10 days. Call the number on your ID card if you don't receive your medications within this timeframe.